TEL:+855 99 294 999
FAX:+855 99 294 999
E-MAIL:catecp@seameoted.org
Lesson Code: TCEN2026I025
Clicks：
1. Lecturer HU XinGuizhou Electronic Commerce Vocational College
2. Lecturer YANG YanGuizhou Electronic Commerce Vocational College
3. Lecturer CHEN LongchangGuizhou Electronic Commerce Vocational College
4. Lecturer SONG XianzhenGuizhou Electronic Commerce Vocational College
5. Lecturer YUAN WenfangGuizhou Electronic Commerce Vocational College
6. Lecturer GAO SisiGuizhou Electronic Commerce Vocational College
1. Corresponding PPT
2. Online Course Video
3. Simulation Question Bank
1. Mastering core operational knowledge of homestay guest reception, guest room management, and daily guest services.
2. Understanding the operational standards and service etiquette requirements of the homestay industry.
3. Being able to communicate, coordinate, and empathize effectively, independently handle guest complaints and various emergencies, and demonstrate strong practical skills.
4. Understanding the importance of service awareness, responsibility, professionalism, and attention to detail, as well as the concept of personalized culture and tourism services in homestays.
5. Being able to use virtual simulation training systems to design and arrange personalized dining settings.
