1.1 The Connotation and Types of Tour Guide Services.mp4+ 1.2 Principles of Tour Guide Services.mp4+ 2.1 Grooming and Appearance Etiquette for Tour Guides.mp4+ 3.1 Pick-up Services.mp4+ 3.2 Services on the Way to the Hotel.mp4+ 3.3 Hotel Check-in Services.mp4+ 3.4 Reviewing and Finalizing the Itinerary.mp4+ 3.5.1 Sightseeing Services.mp4+ 3.5.2 Sightseeing Services.mp4+ 3.6 Meal, Shopping, and Entertainment Services.mp4+ 3.7.1 Departure Services.mp4+ 3.7.2 Departure Services.mp4+ 4.1 First-Station Tour Reception Services.mp4+ 4.2 Services at Stops Along the Way.mp4+ 4.3 Departure, En Route, and Arrival Services.mp4+ 5.1 Preparations.mp4+ 5.2 Tour Commentary Services.mp4+ 6.1 Service Standards and Procedures for Independent Tours.mp4+ 7.1 Specific Guidelines for Guiding Civilized Tourism and Summary Feedback.mp4+ 8.1.1 Techniques for Providing Psychological Services as a Tour Guide.mp4+ 8.1.2 Techniques for Tour Guides to Provide Psychological Services 2.0.mp4+ 8.2 Techniques for Tour Guides to Guide Tourists in Aesthetic Appreciation.mp4+ 8.3 Organizational and Coordination Skills.mp4+ 8.4 Receiving Different Types of Tourists.mp4+ 9.1 Tour Guide Commentary Techniques .mp4+ 9.2 Tour Guide Commentary Techniques.mp4+ 9.3 Tour Guide Commentary Techniques.mp4+ 10.1 Handling Tourists' Special Requests.mp4+ 10.2 Handling Tourists' Special Requests.mp4+ 10.3 Handling Tourists' Special Requests.mp4+